Eugenias Country Flags LLC
38 Pine Bay Lane
Brewster, Ma. 02631-1064

Shipping & Returns

RETURN POLICY: Upon receiving your order, check for missing, incorrectly shipped items, damaged, or defective merchandise. If any problem is found, call for an authorization # and instructions on how your return is to be handled. (Please return merchandise in original packaging or the box in which it arrived) We will cover the cost of any returns that qualify due to the problems listed above.

Merchandise in original package and in resellable condition may be returned for credit or exchanged within 30 DAYS, (if for any reason you are not happy with your purchase). You will however need to call for an authorization # and instructions on how the return is to be handled. Shipping cost in this case will be at your expense.

We do charge a small restocking fee of 15% on all returns of merchandise that is not defective or damaged.

Eugenia's Country Flags LLC is not responsible for lost returned packages, therefor, we recommend for your own protection, that you return via UPS or Priority Mail that has a Delivery Confirmation Receipt as well as insurance.

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